Thanks to the characteristics of a CRM we can know the needs of our customers and build loyalty, but not all CRM have the same characteristics and functions, so it is important that your company choose the solutions properly. Characteristics of any CRM As a general rule, CRM software has some common characteristics and others … Read moreCharacteristics of a CRM for a company
CRM stands for Customer Relationship Management. It is a term used in the field of marketing and sales. Translated into Spanish means management of customer relations, but saying that does not clarify its meaning either, so in this article, I will tell you what a CRM is with normal words. Definition of CRM with normal … Read moreCustomer relationship management and CRM software
A CRM, by its name, is a system to manage the relationships with its customers. For most companies, their most valuable and important asset is their customers. In the early days in many companies, the details about those customers (who they are, how they interacted with your organization) are distributed in many different places. The … Read moreWhat is CRM?